Terms and Conditions

These Terms and Conditions (the "Terms") are an agreement between you and Renta("Renta", "we", "us", or "our"). They cover www.tryrenta.com, our text message service, and our apartment locating service (together, the "Service"). By creating an account, signing up for Rent Alerts, or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. What Renta is

Renta is an apartment locating service for the Dallas-Fort Worth metroplex. We keep a live list of apartments with active move-in specials, match them to your search, watch the market for new deals, help you arrange tours, and support you through the application and move-in.

Apartment locating is a licensed real estate brokerage activity in Texas, regulated by the Texas Real Estate Commission. Renta is not a landlord, a property manager, or a lender. We do not own, operate, or control the apartment communities we show you, and we do not decide who a property approves. The property makes its own leasing decisions on its own criteria.

The Service is free for renters. Apartment communities pay Renta a locator fee when a renter we referred signs a lease and moves in. We share part of that fee with you as the move-in reward described in section 4.

2. Eligibility and your account

You must be at least 18 years old and able to enter into a binding contract to use the Service. You agree to give us accurate information, and to keep your contact details current, in particular the phone number and email address we use to send you deals and to arrange your reward.

You are responsible for your account and for everything that happens under it. Keep your password confidential, and tell us promptly if you believe someone else has used your account.

3. Electronic communications

By using the Service you consent to receive communications from us electronically, including by email, by text message, and by notices posted on the site. You agree that electronic communications, agreements, and notices satisfy any legal requirement that they be in writing.

4. The move-in reward

If you lease through Renta, we pay you a move-in reward of up to $500. The amount is tiered by the monthly rent of the lease you sign, according to the tier table published on the site at the time you tour. The following conditions all apply:

• The reward is subject to the consent of the party we represent. Renta is paid a locator fee by the apartment community, and Texas Real Estate Commission rules allow us to rebate part of that fee to you only with the prior consent of the party we represent. If that consent is not given for a particular property or lease, no reward is payable on it.
• Renta must be your registered referral source. When you tour and when you apply, you must list Renta as how you found the property, on the guest card and on the application. If the property will not credit Renta as your locator, we are not paid, and no reward is owed.
• You must sign a new lease at a participating property and actually move in.
• We pay the reward after the property has confirmed your lease and move-in and has paid the locator fee. One reward per lease, paid to the primary applicant.
• The Double-It Guarantee. Once your reward is confirmed, we pay it within 90 days of your move-in date, or the reward doubles.
• Fraud voids the reward. That includes misstating your referral source, leases that are fake or cancelled, and self-referral by property staff for their own lease.
• A reward may be reportable income. You are responsible for any tax on it, and we may need tax information from you before we can pay.

5. Text messages and calls

If you consent when you sign up, we send recurring automated marketing and deal alert text messages to the number you give us. Consent is not a condition of any purchase or of using the Service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. How we handle your number is described in our Privacy Policy.

6. Listings, pricing, and effective rent

Rents, specials, and availability come from property data that changes constantly. "Effective rent" is our estimate of what a lease actually costs per month once the advertised move-in special is spread across the lease term. It is an estimate and a planning tool, not a quote or an offer.

Only the property's leasing office can confirm current pricing, availability, fees, and the terms of any special. If a number shown by Renta differs from a number given by the property, the property's number controls. We do not guarantee that any apartment, price, or special will still be available when you tour or apply.

7. Fair housing

Renta supports equal housing opportunity and complies with the federal Fair Housing Act and the Texas Fair Housing Act. We do not make, print, or publish any statement or advertisement about a dwelling that indicates a preference, a limitation, or discrimination based on race, color, religion, sex, handicap or disability, familial status, or national origin, and we will not steer you toward or away from any neighborhood or community on any of those bases.

If you believe you have experienced housing discrimination, you may file a complaint with the U.S. Department of Housing and Urban Development or with the Texas Workforce Commission Civil Rights Division.

8. Your responsibilities and acceptable use

• Give accurate information about yourself, your search, and your lease.
• Do not scrape, harvest, or bulk copy listings or any other data from the Service.
• Do not use the Service to spam, harass, defraud, or discriminate against anyone.
• Do not interfere with or circumvent security, rate limits, or any technical measure we use to protect the Service.
• Do not use the Service to build a competing product, or resell access to it, without our written permission.
• Do not upload anything unlawful, infringing, or malicious.

9. Third-party properties and services

Property websites, application portals, payment providers, and mapping services belong to their owners and are governed by their own terms and privacy policies. We are not responsible for them, for their content, or for a property's pricing, leasing decisions, condition, or conduct. Your lease is between you and the property, not with Renta.

10. Intellectual property

The Renta name, logo, site, design, text, and other content are owned by us or by our licensors and are protected by intellectual property law. We grant you a personal, limited, revocable, non-exclusive, non-transferable licence to use the Service to find your own apartment. No other rights are granted.

11. Your content and feedback

You keep ownership of the notes, messages, and other content you submit. You grant us a non-exclusive, worldwide, royalty-free licence to use, store, and display that content for the purpose of operating and improving the Service. If you send us feedback or suggestions, we may use them without any obligation to you.

12. Privacy

Our Privacy Policy explains what we collect, how we use and share it, and the privacy rights you have. It forms part of these Terms.

13. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, to the maximum extent permitted by law. This includes any implied warranty of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted or error free, or that any listing, price, special, or estimate is accurate, current, or available.

Nothing we provide is legal, tax, or financial advice. Read your lease before you sign it.

14. Limitation of liability

To the maximum extent permitted by law, Renta is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising out of or relating to the Service, even if we were advised that such damages were possible.

To the maximum extent permitted by law, our total liability for all claims relating to the Service is limited to the greater of one hundred dollars ($100) or the amount of any confirmed move-in reward we owe you. Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Renta and its officers, employees, and agents from any claim, loss, liability, or expense, including reasonable legal fees, arising out of your misuse of the Service, your breach of these Terms, your violation of any law, or your infringement of anyone else's rights.

16. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if we reasonably suspect fraud, or if we need to for legal or security reasons. Sections that by their nature should survive termination will survive, including sections 10, 13, 14, 15, 18, and 19.

17. Changes to the Service and to these Terms

We may change or discontinue parts of the Service. We may also update these Terms. If we make a material change, we will update the date at the top of this page and notify active users. If you keep using the Service after a change takes effect, you accept the updated Terms.

18. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. You and Renta agree that any dispute will be brought exclusively in the state or federal courts sitting in Dallas County, Texas, and you consent to the jurisdiction of those courts.

19. Resolving a dispute

If you have a problem, contact us first. Most issues, including anything about a reward, are resolved quickly that way. You agree to give us at least 30 days to resolve a dispute informally before starting a formal proceeding.

20. Real estate disclosures

Apartment locating is a licensed real estate activity in Texas. The Texas Real Estate Commission consumer notices that we are required to give you, the Information About Brokerage Services notice and the Consumer Protection Notice, are on our TREC Disclosures page and are linked from the footer of our homepage.

21. General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Renta about the Service.
• Severability. If any provision is held unenforceable, the rest stays in force.
• No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
• Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for failures caused by events beyond our reasonable control.
• No third-party beneficiaries. These Terms do not give rights to anyone other than you and Renta.

Contact

Renta
Serving the Dallas-Fort Worth metroplex.
Email: hello@tryrenta.com

You can reach us at any time through the contact form at www.tryrenta.com, and we answer privacy and reward questions there. If you are already receiving our texts, you can reply to any message.

See also our Privacy Policy and our TREC Disclosures.